Effective Date: December 9, 2024
360 Home Care Agency (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information directly from you, automatically through our website, or from third parties. This includes:
- Personal Identification Information: Name, email address, phone number, physical address, and other contact details.
- Service-Related Information: Details about the care or services you request.
- Payment Information: Billing details, credit/debit card information, or bank account details for payment processing.
- Website Usage Data: IP address, browser type, pages visited, time spent on the site, and other analytics collected through cookies or similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services.
- Respond to inquiries and communicate with you.
- Process payments and transactions.
- Improve our website, services, and customer experience.
- Send promotional materials, newsletters, or updates (with your consent).
- Comply with legal obligations or enforce our terms and conditions.
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third-party vendors who assist us with operations such as payment processing, website hosting, or customer support.
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. For more details, please refer to our Cookie Policy.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and regular monitoring of our systems. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for processing your data.
- Object to data processing or request data portability.
- File a complaint with a data protection authority if you believe your privacy rights have been violated.
To exercise your rights, contact us using the information provided below.
7. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. Updates will be posted on this page, and the effective date will be revised accordingly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@360homecareagency.com
Phone: 587-888-2217
Address: 2360 Baywater Crescent SW, Airdrie, T4B 0T5
Your privacy matters to us, and we are committed to safeguarding your information while delivering high-quality services.
